COVERMARK is committed to protecting your privacy and ensuring that your Membership Information and other information that could reasonably identify you (collectively “Personal Information”) is protected.

  1. Personal Information
    You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion at our counters or in our stores. The types of personal information you may provide to us includes:

    Contact information (such as name, postal address, email address, and mobile or other phone number)
    Age and date of birth
    Your skincare concerns
    Contact information for friends or other people you would like us to contact
  2. Use The Information
    We may use the information you provide to:
    Send you promotional materials or other communications
    Provide services to you
    Respond to your inquiries
    Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
    Operate, evaluate and improve our business
    Comply with applicable legal requirements, relevant industry standards and our policies
  3. Collect Information by Automated Means
    When you visit this site, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

    Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

    In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

    To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

    We may use third party web analytics services on this site, such as those of Baidu and Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. To disable the Google Analytics cookie, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

  4. Disclosure Of Personal Information To Third Parties
    We do not share your Personal Information with any company outside of COVERMARK unless we have clearly asked for and obtained your consent. By accessing and using this Website, you agree to the following use and disclosure of your Personal Information.

    1. Sharing with third-party business partners
      We rely on third-party business partners perform a variety of services on our behalf. In so doing, COVERMARK may let service providers use certain Member information – that is, the Member’s First name, Family name, User name and E-mail address – for the joint marketing and promotion of products, services, or events that may be of interest to you. However, if you do not want us to let third-party service providers use such information, you may opt-out by notifying Shiseido in the following manner.
    2. Disclosure to third-party data processor
      We may use service providers to help us maintain and operate this Website or for other reasons related to the operation of this Website and COVERMARK’s business, and they may receive your PersonalInformation for that purpose. We provide them the Personal Information they need to provide these services on our behalf. We require these companies to protect the Personal Information and to not use the information for any other purpose.
    3. Other disclosure
      COVERMARK may use unaffiliated companies to help it maintain and operate its Websites, process and fulfill orders or for other reasons related to the operation of its business, and those companies may receive your Personally Identifiable Information for that purpose. COVERMARK may also disclose Personally Identifiable Information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Further, as COVERMARK business develops, it may sell or buy corporate assets, and in such transactions customer information will be shared with such third parties and may be one of the transferred business assets.

      Personal information that COVERMARK collects may be stored and processed in and transferred between any of the countries in which COVERMARK operates to enable the use of the information in accordance with this Privacy Policy. You agree to such cross-border transfers of personal information.

  5. Your Rights And Choices
    We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

    1. Email Opt-Out
      You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from COVERMARK Singapore via
    2. Postal Mail Opt-Out
      You can ask COVERMARK Singapore to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us as indicated below.
    3. Text Message Opt-Out
      You can ask us to stop sending text messages to a particular phone by contacting us as indicated below.
    4. Phone Call Opt-Out
      You can ask us to stop contacting you by phone call by contacting us as indicated below
    5. Withdrawing Consent
      You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward within a reasonable amount of time. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.
    6. Reviewing, Updating and Modifying Personal Information
      Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by sending an email to
  6. Children’s Privacy
    If you are under eighteen (18) years of age, you may browse our site. However, you may not provide personal information to us. This site is not directed to children under the age of eighteen (18) and we do not knowingly collect personal information from children under the age of eighteen (18) eighteen (18) on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen (18) on the site, we will delete the information from our records.
  7. How We Protect Personal Information
    We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
  8. Links To Other Websites
    Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.
  9. Updates To Our Privacy Policy
    This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated
  10. How To Contact Us
    If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at